Make a claim breakdown

Cover My Breakdown Claim Information

  • Breakdown Claim

Breakdown Claim

Claims Handler Information

24 hour UK and European breakdown recovery helpline

01945 425307

Emergency Assist Limited
Exchange Square,
Wisbech,
Cambridgeshire, 
PE13 1EF

Information we need

Before we can arrange assistance, we will need to validate your cover. In order for us to do this quickly and efficiently please have the following information ready:

  1. Policy details, including policy number and a return telephone number.
  2. Your location and your vehicle and the nature of the fault.
  3. Registration and make and model of your vehicle.
  4. Brief details of any modification or modifications to your vehicle that may hinder or prevent our recovery operator in effecting a temporary repair or recovery.

Useful advice

If you have broken down on a motorway and have no means of contacting us or are unaware of your location, you can use the nearest SOS box and advise the highway officer of our telephone number, who can contact us to arrange assistance.

If a Highways Officer is present at the scene, please advise them that you have contacted us or provide them with our telephone number to call us on your behalf.

The roadside can be a dangerous place, so please ensure the safety of you and your passengers at all times.