Guard Your Gadget: A Comprehensive Guide to Preventing Phone Theft in the UK
In the fast-paced digital era we find ourselves in, our smartphones have become more than just gadgets; they are integral
We have been helping customers protect what’s important to them for over 20 years, mobile phones and tablets. In this time we have seen an increasing need for choice and flexibility with the cover we provide and how we provide that to our customers. A fast moving and ever-evolving world of technology has also transformed the face of gadget insurance and how we offer our services and products to our customers.
We believe that the world of gadget insurance should be no different. It should be simple, clear and quick to find and purchase the cover our customers need. When you are looking to protect the things you care about you don’t want to be left feeling confused and unsure. We provide a simple and affordable range of instant cover for your mobile phone and tablet. Choose from our Basic Cover or Premium Cover and relax knowing that your favourite companion is fully covered.Quality Mobile insurance from a company you can trust.
Quality Tablet insurance from a company you can trust.
Your accessories are protected with your cover giving you additional piece of mind.
We provide a simple and affordable range of instant gadget cover. We offer Premium or Basic Cover so you can select the cover that is best for you.
Quality IPhone insurance from a company you can trust.
Quality Samsung phone insurance from a company you can trust.
Quality Huawei phone insurance from a company you can trust.
We also cover other makes of phones
Your device is covered for repairs and replacements which are a direct result of accidental damage to your devices screen.
We will pay repair costs if your gadget is damaged as a direct result of electrical or mechanical breakdown occurring outside of the manufacturer’s guarantee period. If your gadget cannot be economically repaired, we will provide a replacement item.
If your gadget is accidentally lost or stolen and is used fraudulently, we will reimburse you for the costs up to a maximum value of £2,500 upon receipt of your itemised bill.
If you lose your mobile phone or tablet we will provide a replacement item.
If your gadget is stolen we will provide a replacement item up to the policy limit. Where only part or parts of your gadget have been stolen, we will only replace that part or parts.
If your claim is approved, we will replace any accessories that were lost, stolen or damaged at the same time as your gadget up to a maximum value of £150. Proof of purchase for the accessories will be required.
We will pay the costs of repairing your gadget as a result of accidental damage. Repairs will be carried out using readily available parts. Where possible we will use original parts but in some cases, unbranded parts may be used.
In the event that any repairs authorised by us under this policy invalidate your manufacturer’s warranty, we will repair or replace your gadget for the remaining period of your manufacturer’s warranty in line with your manufacturer’s warranty terms and conditions.
If your gadget cannot be economically repaired then a replacement Item.
Your device is covered for repairs and replacements which are a direct result of damage caused by liquid.
In the fast-paced digital era we find ourselves in, our smartphones have become more than just gadgets; they are integral
Apple has consistently reserved its most exceptional features for its Pro-grade iPhone models, and in 2023, this tradition has reached unprecedented heights.
Mobile phones can break for a variety of reasons, including accidental drops, water damage, software issues, and hardware failures.
Your policy documents will be attached in your policy confirmation email. You can also access you policy documents at any time by logging into your online account.
If you haven’t received your login details or can’t find them call our customer service team on 0208 6269 454 or email admin@covermy.co.uk and we will be happy to assist.
Our offices are open 9am – 5pm from Monday to Friday.
At CoverMy we never want to leave you without cover, so we’ll automatically renew your insurance unless you tell us otherwise. We’ll get in touch at least 21 days before your insurance is due for renewal, so you can cancel it or make any changes.
If you have any issues with, or questions about, your account you can contact us on by calling 0208 6269 454 or emailing us at admin@covermy.co.uk and we will be more than happy to help.
You can cancel your policy within the first 14 days of the policy inception date, or upon receipt of your terms and conditions, whichever happens later. Unless you have made a claim during this period we shall refund your premium in full.
Please visit our ‘Make a claim’ section of the website to find the relevant number and steps to take.
Unfortunately we are not able to change your level during the policy term. Please contact our customer service team on 0208 6269 454 or email admin@covermy.co.uk to discuss further.
When you took out your cover with us we would of automatically created you an online account. You should of hopefully received an email with your login details.
If you haven’t received this email or can’t find it then call our customer service team on 0208 6269 454 or email admin@covermy.co.uk and we will be happy to assist.
Our offices are open 9am – 5pm from Monday to Friday.
Unfortunately at the moment you can’t amend your personal or cover details online. You will need to contact our customer service team on 0208 626 9454 or email admin@covermy.co.uk to talk to our team who will be more than happy to help.
We realise that things can go wrong and there may be occasions when you feel that we have not provided the policy or service you expected. When this happens we want to hear about it so that we can try to put the matter right. It is important you know that we are committed to providing an exceptional level of service and customer care.
If you wish to make a complaint then you can refer to our policy wording for details or you can call 0208 6269 454 or email us at admin@covermy.co.uk and we will be more than happy to help.
Cover My
Kempton House, Kempton Way, PO Box 9562, Grantham, Lincolnshire, NG31 0EA
Cover My is a trading name of Reach Financial Services Limited. Reach Financial Services Limited is authorised and regulated by the Financial Conduct Authority. FCA Register Number 302801.
Reach Financial Services Limited is a limited company registered in England Company No: 4328466 Registered office: Kempton House, Kempton Way, PO Box 9562, Grantham, Lincolnshire, NG31 0EA.
© 2023 Cover My. All rights reserved.
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