Your Time Limited cover has two limits:
We will keep paying for an Accidental Injury or Illness until one of these limits has been reached.
The time limit: Your policy covers the treatment of each Accidental Injury and Illness for 365 days. The 365 days start when the Accidental Injury happens or when the first Clinical Signs of the Illness are noticed. These 365 days do not have to occur in the same policy year, so as long as you renew your policy your 365 days of cover will be honoured. After this time all cover for that Accidental Injury or Illness will stop.
The monetary limit: Your policy provides a maximum amount of money for you to claim for each separate Accidental Injury and Illness. This is called the maximum benefit. For each Accidental Injury and Illness you have one maximum benefit for Veterinary Fees and another separate maximum benefit for other covers including but not limited to Boarding Fees, Holiday Cancellation and Death by Illness. The amount you can claim in each section for each Accidental Injury and Illness is shown on your Policy Schedule along with the other covers that apply.
Your excess on this policy is £75
How is an excess applied?
There is an excess to pay on the policy in the event of a claim for vet fees. This is the amount you are required to pay towards each new Accidental Injury for the duration of the policy.
The excess is deducted from the overall limit of your cover, please refer to your Schedule for a breakdown of the maximum policy limits applicable.
You have a benefit limit of £1,000, and your policy excess is £75, the maximum settlement made would be £925 for a single condition, assuming you claim this limit within one policy year.
If the claim spans two policy years you will find that the excess is applied each year.
When does a Co-payment apply and how does it affect my claim payment?
Depending on the age of your pet, a co-payment may also apply, which is the amount that you are required to pay towards a claim (in addition to the policy excess).
A co-payment is payable for dogs aged 5 years and older and for cats aged 8 years and older
The co-payment is deducted from the overall limit of your cover. You can check your Quote Schedule to confirm the exact percentage applicable. This document will be sent to you once you have completed a quote.
This is assuming you claim this limit within one policy year, If the claim spans two policy years will find that the co-payment and excess is applied each year.
Having a pet become unwell or injured is stressful enough, the last thing you want to do is face financial problems as a result. We can’t stop your pet from becoming poorly, but we can take the financial burden away at this stressful time.
Our team are experts in making the claim process as seamless and straightforward as possible, so we set about processing your claim straight away, and aim to have it all sorted as quickly as possible for you.
According to the Association of British Insurers, the cost of the average pet insurance claim in 2018 was £793, more than twice the average annual premium for dogs and over three times that for cats. The average pet insurance claim has increased by 75% over the last decade.
Lifetime, Maximum Benefit or Time Limited
This is the most complete type of pet insurance available. It covers accidents, injuries or illnesses for the lifetime of your pet, subject to limits set out in the policy, the limit resets each policy year.
This will cover illnesses and accidents up to a maximum amount per condition, but there’s no time limit on how long you can claim for.
This will cover illness as well as accidents up to the claim limit or 365 days per condition, whichever occurs sooner
Your pet will not be covered for any claims relating to accidental injury for 5 days from the start date of your policy Your pet will not be covered for any claims relating other covers types for 14 days from the start date of the policy.
Please contact The Insurance Factory on 03330096721 or email email@example.com or visit the Cover My website to download a claim form
Yes, this can be arranged subject to agreement from your vet
You should contact the claim handler; The Insurance Factory on 03330096721 as soon as you think you may have a claim and they will let you know how to proceed
Yes there is a fixed excess and a % Excess you choose the excess level at the start of the policy.
What is a % Excess?
This is the amount that you are required to pay towards a claim (in addition to the excess). The % Excess is deducted from the overall limit of Your cover. By way of an example, if You have a benefit limit of £4,000, a Policy excess of £90 and a co-payment percent of 10% the maximum settlement would be £3,519 for a single Condition in a single year.
What is the excess amount?
For cats aged under 10 and most breeds of dog under 8 the fixed excess is either £50 or £100 and the % excess is either 0% or 15% depending on what you choose at the start of the policy.
For selected breeds of dog under 8 the fixed excess is either £50 or £100 and the % excess is 15%. (It will be clear during the application process whether your dog is one of the selected breeds where a 15% excess always applies)
For cats aged 10 or over and all dogs aged 8 or over the fixed excess will be £50 or £100 (depending on your choice at the start of the policy) and the % excess will be 15%
Yes, your policy will automatically renew unless you tell us you no longer want the cover. We do this to ensure that your pet has continuous cover. We will contact you no later than 21 days before your policy is due to renew, so you can cancel or make any changes