By registering your pet in advance, you can get quick and easy help from our veterinarians when you need it most.
This new and exciting service is available to you now, free of charge and is included in your cover. To start using the service, follow the registration details below.
After you have registered, download the app from the Apple Store or Google Play. The links are below. Then you can sign in with your registered details
With the app downloaded and registered. If you have any questions, feel free to call one of our UK vets, 24/7
FirstVet is an independent digital veterinary service that offers video consultations to pet owners for advice and guidance on your pets – wherever you are.
Our team of experienced vets is on hand 24 hours a day, 7 days a week, 365 days a year providing online vet advice and triage to owners and their pets. If you are looking for an emergency vet near you, or you need to speak to a vet now, you can book an appointment in minutes through our app.
We provide advice and simple suggestions for things that you can do at home to help your pet. Our vets are here to help with all your pet health questions and symptoms, such as vomiting, diarrhoea, skin problems, first aid, nutrition and behaviour.
If your pet needs to visit a vet clinic for an examination or treatment, then you will be directed to your registered vet. If you do not have a registered practice, our vets will help you to find your nearest open veterinary clinic.
Yes, with all policyholders you have free access to FirstVet
Absolutely not. This is an additional free service we have offered to our customers
No. This is a free service with policy holders
The service is 24/7, 365 days a year
All our vets are experienced and UK registered. Here are some examples of what our vets can help your pet with:
– Vomiting and diarrhoea
– Eye and ear problems
– Itching and skin problems
– Coughing and sneezing
– Fleas, tick and other parasites
– Injuries and accidents
– Behavioural problems
– Rehabilitation and wellness