What to do if you have a Complaint

We realise that things can go wrong and there may be occasions when you feel that we have not provided the policy or service you expected. When this happens we want to hear about it so that we can try to put the matter right. It is important you know that we are committed to providing an exceptional level of service and customer care.
If you have a complaint we ask that you contact Just Travel by completing their complaint form.

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