FAQ travel

Browse our FAQ below, or use the search box opposite

You can always contact us via live chat

Travel Frequently Asked Questions

Travel

Cruise travel insurance is designed to cover cruise holidays due to the different issues you may encounter.

From itinerary changes to missed port departures, cruise travel insurance gives you greater cover than a standard travel insurance policy. Most standard travel insurance policies won’t cover you for cruises unless you’ve chosen cruise specific cover.

You can be covered for most travel destinations.

The only countries or areas we cannot provide cover to visit are where government bodies have advised against travel at the time of purchase. Please check your policy wording for a full list of destinations.

Yes – Just Travel don’t need to know the names of your medications, only the names of your medical conditions.You may be asked how many medications you take for a particular medical condition.

To screen your medical conditions and provide an accurate travel insurance quote, Just Travel will need to know the name of the medical condition you have been diagnosed with. If you are unsure, please check with your doctor.

No, you won’t need to supply Just Travel or the travel insurance provider with a doctor’s certificate. Their medical screening questions will assess the severity of your medical condition.You just need to tell Just Travel the name of the medical condition and answer the questions honestly.

You will be asked if you are going on a cruise when going through the quote process. Please click ‘Yes’, and we will include cruise cover in your selection of quotes.

It is quick and easy to buy your single trip cover online anytime, 7 days a week. Your cancellation cover starts from the moment your complete your purchase, so if you are unable to travel for an insured reason, you can recover the cost of your holiday.