CoverMy Travel Claims Information

If you need to make a claim on your travel insurance policy purchased from, please refer to your policy wording for the details on how to do this.

Within your policy wording you will find full details of what you should do in the event of a claim and full contact details.

Obtaining emergency medical assistance whilst you are away

All travel insurance providers through Just Travel have 24-hour emergency medical assistance. You will find full emergency contact details on your policy schedule and in your travel insurance policy wording. We recommend you take your policy schedule with you when you travel, so you have these details at hand if you need them

If you experience any issues accessing your policy documents or need assistance accessing your Just Travel customer account then please contact Just Travel on the following details.

Just Travel
Victoria House

Toward Rd

Telephone: 0800 954 0178

Opening hours
Monday – Friday 9am – 8pm
Saturday 9am – 4pm
Sunday 10am – 4pm

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