FAQ Category: Gadget Samsung

If your gadget claim is approved, we will replace any accessories that were lost, stolen or damaged at the same time as your gadget up

Your gadget is covered for up to 90 days in total worldwide in any 12 month period of cover. Replacement or repair can only be

You have to be 18 years or older to purchase insurance from CoverMy.

Your device must be less than 18 months old at the start date of your policy as shown on your policy schedule.

Yes, we will need an original receipt and any other documentation required to prove your device was purchased as new in the UK directly from

Yes, there is an excess fee applied every time you make a claim. You can select what you want your excess level to be as

Our cover is instant. As soon as you have paid your cover will start on the date you have selected the policy to start from.

We understand that you need your device replaced as quickly as possible. That is why we aim to have a replacement device in your hands

We will provide a gadget of the same age and condition and specification (we cannot guarantee that it will be the same colour as the