FAQ Category: Travel General

The pandemic has changed the way we travel, and Travel Insurance has never been so important. While you may be ready to travel again, we

Yes, Just Travel’s website collects your personal information using a secure SSL certificate.Information exchanged with any address beginning with https:// is encrypted using SSL before

Each traveller needs to have their own European Health Insurance Card (EHIC) Card. If you are travelling to countries within the European Union (EU), the

Yes, both CoverMy and Just Travel are regulated by the FCA. Cover My is a trading name of Reach Financial Services Limited. Reach Financial Services

When you buy your travel insurance online, you should receive a copy of your policy documentation by email within minutes of completing your purchase. If

We realise that things can go wrong and there may be occasions when you feel that we have not provided the policy or service you

If you have any issues with, or questions about, your account you must contact Just Travel. You can contact their office 7 days a week

All travel insurance providers are required to offer a 14 – day cooling – off period.This gives you time to read carefully through the policy

All of the travel insurance providers Just Travel use provide 24 hour emergency medical assistance. You will find full details of how to contact them

If you need to make a claim on a travel insurance policy bought from Just Travel you will find details on how to do this